Brookes Hall Residential Estate & Lettings Agent in Cheltenham
Landlord Advice
Frequently asked questions by Landlords
Q. When will I receive my rent payment?
A. As Brookes Hall demand the rent on the 01st of the month via standing order, due to the banking system it takes three working days for the funds to clear into our account. As soon as the funds have cleared we will then allocate the monies to your account and produce a paper, and or e-mail Statement of Account for your records. The funds will normally clear into your account between the 06th and 10th of each month. This date is all dependent on which day of the month the 01st falls. Should it fall on a Saturday, the banking system will not start to process it until the Monday being the 03rd of the month etc. This also applies to public holidays.
Q. Do I get rent guarantee?
A. Brookes Hall offers rent guarantee (subject to conditions) as standard on our platinum managed service. We can offer rent guarantee on all of our other services at a competitive rate.
Q. What happens if the tenant falls into rental arrears?
A. This will be dependent on whether you have a rent guarantee policy. Should a policy be in place with Brookes Hall we will deal with all the appropriate paperwork that is required. Should no policy be in place for amounts less than £3,000, you could make a claim through the small claims court. This can be a lengthy process.
Q. When can I impose a rent increase?
A. The rent cannot be increased during the fixed term unless provision has been made in the tenancy agreement. At the end of the term the parties are free to agree a new rent before agreeing to a renewal tenancy.
Q. What type of agreements are there?
A. 1. Assured Shorthold Tenancy Agreement – for standard residential lettings
2. General or Common Law Tenancy Agreement – for high rents (over £25,000 pa) and lettings to companies.
Q. At the end of the fixed term is it best to renew or rollover?
A. There are advantages for both options which should be considered before a decision is made.
- Renewal – The majority of Landlords prefer to renew the agreement because of the advantages offered via this method:
- Certainty – both parties have the security of knowing that the tenancy is going to continue for a specified period of time
- Terms – A new agreement makes the extended terms clearer for both parties
- Rent Increase – Provision for rent increase can be included or re-negotiated
- Rollover – Unless anything is stated and agreed to the contrary any extension of an existing tenancy will be deemed to be subject to the general terms contained within the original agreement. There are three situations that make this option advantageous:
- Possession of the property can sometimes be obtained more quickly from a statutory periodic tenancy than from an additional fixed term tenancy.
- Where the notice requiring possession has already been served under the fixed term, it will still be effective during the periodic term, technically allowing the landlord to commence proceedings immediately if the Landlord wants the property back.
- It is useful if the tenant has requested to stay on after the fixed term has expired for a short but undefined period.
Q. Will you inform the Council Tax Office of a change of tenancy?
A. Yes
Q. Do I need to inform my mortgage lender I am renting the property?
A. You will need to discuss this with your mortgage lender.
Q. Will you notify utilities of a change of tenancy?
A. We are unable to offer this service as more and more utility companies request to speak to the bill payer only. We will however wherever possible take meter readings both at the start and end of the tenancy.
If you have a question, feel free to email your question below or phone us on
01242 257 675 and we would be happy to help.
Sitemap | Network | Terms | Regulations | Web Design SOZO
Join us on 
Watch us on 
